Forums » Tutorial and setups »
No services found
Added by Manu V about 10 years ago
Hi everyone,
I'm currently trying to configure tvheadend backend with XBMC frontend with Terratec Cinergy DT USB XS Diversity.
I live in Paris (France) and the Terractec Cinergy DT USB XS DIversity works on Windows 7 x64, and can find and watch services :
But I've the following problem :
When I boot on XBMCbuntu and try to find services on tvheadend, I can't find any of them.
The USB dongle is correctly recognised and initialised according to dmesg :
dvb-usb: found a 'Terratec Cinergy DT XS Diversity' in cold state, will try to load a firmware dvb-usb: downloading firmware from file 'dvb-usb-dib0700-1.20.fw' dib0700: firmware started successfully. dvb-usb: found a 'Terratec Cinergy DT XS Diversity' in warm state. dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer. DVB: registering new adapter (Terratec Cinergy DT XS Diversity) usb 2-1: DVB: registering adapter 0 frontend 0 (DiBcom 7000PC)... MT2266: successfully identified dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer. DVB: registering new adapter (Terratec Cinergy DT XS Diversity) usb 2-1: DVB: registering adapter 1 frontend 0 (DiBcom 7000PC)... MT2266: successfully identified Registered IR keymap rc-dib0700-rc5 input: IR-receiver inside an USB DVB receiver as /devices/pci0000:00/0000:00:1d.7/usb2/2-1/rc/rc1/input23 rc1: IR-receiver inside an USB DVB receiver as /devices/pci0000:00/0000:00:1d.7/usb2/2-1/rc/rc1 dvb-usb: schedule remote query interval to 50 msecs. dvb-usb: Terratec Cinergy DT XS Diversity successfully initialized and connected.
I tried with tvheadend installed using packaged and the compiled version (3.9.1991~g464383a) and I'm faced to the same issue.
Tvheadend can see my TV adapters:
I create a Network and associated Muxes using Frequencies I found on Windows but the scan fail:
I tried with some other frequencies and tried with "scan" and "w_scan" but had the same result.
In "Status", I can see that I've a pretty good Signal Strength:
During scans, the SNR is at 1%.
Do you have any ideas of what could be wrong with my configuration?
Thanks !
Manu.
Replies (12)
RE: No services found - Added by Prof Yaffle about 10 years ago
I'd guess at the other parameters - not just frequency - modulation, bandwidth, etc.
You may have set these to 'auto', but it's worth looking up the real values and editing the mux definitions.
Also, double-check the adapter settings - enabled (yes), associated with the correct network definition, perhaps turn off power save for the moment.
RE: No services found - Added by Manu V about 10 years ago
Thank you for your quick reply !
Muxes are configured with 8MHz bandwith and other parameters in AUTO :
The adapter is Enabled and Power Save isn't ticked :
RE: No services found - Added by Manu V about 10 years ago
How can I found the the real values, the mux definitions and the correct network definition ?
Thanks.
RE: No services found - Added by Prof Yaffle about 10 years ago
Best I could find from a quick search:
498166000 8MHz 2/3 NONE QAM64 8k 1/32 NONE
(re-arrange as necessary)
I also have a BER of 0 on my DiBcom 7000 stick - so > 2 million is worth exploring... cables?
RE: No services found - Added by Manu V about 10 years ago
It fails with this parameters too :
Actually, I'm connected to outlet antenna on the wall (the one is use for my TV). If I connect a small antenna (provided by Terratec), I got the same BER but the signal strength is lower :
RE: No services found - Added by Prof Yaffle about 10 years ago
<scratches head>
Nothing else has changed between Win7 and XBMCbuntu? Same computer, same aerial, same USB cables/port, same PCIe slot, same ... everything else?
That error rate (and I'm no expert!) looks like something's badly wrong, and the fact that scan and w_scan don't work as well reinforces that it's a hardware or OS-level issue.
The only other thing that occurs is that I recall issues with signal strength on this chipset unless you turn on the amplifier, so you need to set 'force_lna_activation=1'. On my system it's in /etc/modprobe.d/options-dvb.conf:
$ cat /etc/modprobe.d/options-dvb.conf # Hauppauge Nova-T DVB-T, plus low noise amplifier options dvb_usb_dib0700 adapter_nr=0 force_lna_activation=1
You don't need the adapter_nr parameter if you only have this tuner, as it doesn't matter if they appear as 0 and 1 or 1 and 0 as the two tuners are the same.
RE: No services found - Added by Manu V about 10 years ago
Well, in fact I already succeeded to find services with this configuration (same PC, same OS [XBMCbuntu], same adapter, with tvheadend compiled). I mapped these services and they appear on XBMC. But when I tried to watch them, I was stuck on buffering 0%.
I didn't know what changes could explain that it doesn't work anymore...
When I succeeded to find services, Tvheadend automatically added another mux at 4Ghz, like in this thread (Screenshot)
I tried to use another USB port but it makes no difference.
The WIN7 is a VM (VMWare). Actually I make my tests on another PC, but I made tests on a VM XBMCbuntu (same host) and I've had the same problems.
I also made tests on Ubuntu 14.04 (Live USB), and got the same results...
I'll try to make these changes in modprobe. Do I need to reboot ? Because actually I run XBMCbuntu in a live USB. I can make these changes and tests on the VM (on the same host than the WIN7).
It uses dvb-usb-dib0700-1.20.fw. It's maybe a firmware issue...
I'll receive my Raspberry PI B+ today, so I'll make tests on it over the coming days.
Thanks !
RE: No services found - Added by Manu V about 10 years ago
I tried to add this file (cause it didn't exist, is it normal ?) then reboot but it has no effects...
I also created a file named "options".
How can I check if this options is applied ? It seems good :
$ cat /sys/module/dvb_usb_dib0700/parameters/force_lna_activation 1
In addition, I realize that the Bandwidth in "Status" stay at 0kb/s, even during a scan.
Thanks.
EDIT:
OMG, there's something I can't figure out!
If I lightly unplug the antenna, the signal reduces to 30 / 40% and it finds services ! In addition, it automatically adds me the mux at 4GHz :
And if I check on "Status", the BER is at 0 and bandwidth increases!
I can even map to channels!
How can you explain that ?!
Thanks.
RE: No services found - Added by Prof Yaffle about 10 years ago
Sounds like something's bent or damaged in the antenna plug - or a pin is insulated in the wrong place - so pushing it all the way in breaks the connection, but pulling it out a bit makes the circuit. I'm guessing completely, though...
However, you've found your issue, as your config clearly works!
I can only presume that 'signal strength' is reporting a voltage that's higher than it really should be, perhaps because the earth (ground) pin isn't connected so the potential difference is wrong. Still guessing, however...!
RE: No services found - Added by Manu V about 10 years ago
Hmm ok, I see...
But it perfectly works in Win7, with the antenna correctly plugged in.
I'll try with one of the provided antenna, without using this adapter :
Thanks !
RE: No services found - Added by Manu V about 10 years ago
Same issue with provided antennas, even if I lightly unplug them.
BER is at 2097151 and bandwidth at 0...
It's really strange. How can it perfectly works on Win7 if something's bent or damaged in the antenna plug ?
Thanks.
RE: No services found - Added by Prof Yaffle about 10 years ago
I'm inclined to agree that it shouldn't make a difference, unless there's something inherent in the driver software that makes Linux more susceptible to noise - or perhaps Windows doesn't have the error checking and so doesn't bail out. It has to be something like that if the hardware is identical, unless it's the USB driver or USB bus driver or similar?