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Added by Matthias K over 3 years ago

Hi everybody i hope someone can help me with my problem.
i have a raspberry pi os with tvheadend 4.2.8-34
my dvb-s2 card is identifyed as: Montage Technology DS3000 #0 : DVB-S #0
i have set up the network and the muxes but than i get scan result FAIL every time.
in the log i see this: 

2021-08-12 16:20:30.163 mpegts: 11494H in DVB-S Network - tuning on Montage Technology DS3000 #0 : DVB-S #0
2021-08-12 16:20:30.167 subscription: 1624: "scan" subscribing to mux "11494H", weight: 2, adapter: "Montage Technology DS3000 #0 : DVB-S #0", network: "DVB-S Network", service: "Raw PID Subscription" 
2021-08-12 16:20:31.288 linuxdvb: Montage Technology DS3000 #0 : DVB-S #0 - poll TIMEOUT
2021-08-12 16:20:32.214 linuxdvb: Montage Technology DS3000 #0 : DVB-S #0 - retune nodata
2021-08-12 16:20:38.948 linuxdvb: Montage Technology DS3000 #0 : DVB-S #0 - poll TIMEOUT
2021-08-12 16:20:39.586 linuxdvb: Montage Technology DS3000 #0 : DVB-S #0 - retune nodata
2021-08-12 16:20:40.163 mpegts: 11494H in DVB-S Network - scan no data, failed
2021-08-12 16:20:40.163 subscription: 1624: "scan" unsubscribing

In the Status Tab under STream i see the Input and i see an DNR and Signal Stength.
what did i do wrong?
Kind regards
Matze


Replies (6)

RE: no Services - Added by saen acro over 3 years ago

Change firmware

RE: no Services - Added by Matthias K over 3 years ago

can you give me some more informations? or links?

RE: no Services - Added by saen acro over 3 years ago

Because you do not share the brand/model of your device, we have to guess.

My TerraTec Cinergy S2 have same chip
https://www.linuxtv.org/wiki/index.php/TerraTec_Cinergy_S2

will be very helpful for our guessing to post result of

dmesg |egrep "firmware|dvb|frontend|usb"

RE: no Services - Added by Matthias K over 3 years ago

Hi,
i see this:

[  287.429012] ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-ds3000.fw)...
[  287.429093] usb 1-1.3: Direct firmware load for dvb-fe-ds3000.fw failed with error -2
[  287.429114] ds3000_firmware_ondemand: Waiting for firmware upload(2)...
[  287.429129] ds3000_firmware_ondemand: No firmware uploaded (timeout or file not found?)
[  287.429144] ds3000_initfe: Unable initialize firmware
[  464.221415] usb 1-1.4: dvb_usb_v2: rc.query() failed=-71
[  464.303585] usb 1-1.4: USB disconnect, device number 13
[  464.443175] dvb_usb_v2: 'Realtek RTL2832U reference design:1-1.4' successfully deinitialized and disconnected
[  769.795453] usb 1-1.4: new high-speed USB device number 15 using xhci_hcd
[  769.937424] usb 1-1.4: New USB device found, idVendor=0bda, idProduct=2838, bcdDevice= 1.00
[  769.937447] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  769.937466] usb 1-1.4: Product: RTL2838UHIDIR
[  769.937483] usb 1-1.4: Manufacturer: Realtek
[  769.937500] usb 1-1.4: SerialNumber: 00000001
[  769.945774] usb 1-1.4: dvb_usb_v2: found a 'Realtek RTL2832U reference design' in warm state
[  769.976097] usb 1-1.4: dvb_usb_v2: will pass the complete MPEG2 transport stream to the software demuxer
[  769.976142] dvbdev: DVB: registering new adapter (Realtek RTL2832U reference design)
[  769.976167] usb 1-1.4: media controller created
[  769.978975] dvbdev: dvb_create_media_entity: media entity 'dvb-demux' registered.
[  769.994810] usb 1-1.4: DVB: registering adapter 0 frontend 0 (Realtek RTL2832 (DVB-T))...
[  769.994840] dvbdev: dvb_create_media_entity: media entity 'Realtek RTL2832 (DVB-T)' registered.
[  770.027274] rc rc0: Realtek RTL2832U reference design as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.4/rc/rc0
[  770.027429] rc rc0: lirc_dev: driver dvb_usb_rtl28xxu registered at minor = 0, raw IR receiver, no transmitter
[  770.027568] input: Realtek RTL2832U reference design as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.4/rc/rc0/input3
[  770.027894] usb 1-1.4: dvb_usb_v2: schedule remote query interval to 200 msecs
[  770.036079] usb 1-1.4: dvb_usb_v2: 'Realtek RTL2832U reference design' successfully initialized and connected
[  770.647302] usb 1-1.4: DVB: adapter 0 frontend 0 frequency 0 out of range (174000000..862000000)

and my card is a: Terratec Cinery S2 USB HD-DVB-S /DVB-S2
this looks like the card you linked here.

RE: no Services - Added by saen acro over 3 years ago

First 4 lines explain detailed what is problem
File missing

RE: no Services - Added by Matthias K over 3 years ago

hi saen,

no i see this:

[    0.090892] raspberrypi-firmware soc:firmware: Attached to firmware from 2021-08-03T18:14:56, variant start
[    0.100903] raspberrypi-firmware soc:firmware: Firmware hash is 40787ee5905644f639a2a0f6e00ae12e517a2211
[    0.151761] usbcore: registered new interface driver usbfs
[    0.151863] usbcore: registered new interface driver hub
[    0.151952] usbcore: registered new device driver usb
[    0.152300] usb_phy_generic phy: supply vcc not found, using dummy regulator
[    1.355541] usbcore: registered new interface driver r8152
[    1.355626] usbcore: registered new interface driver lan78xx
[    1.355704] usbcore: registered new interface driver smsc95xx
[    1.362277] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[    1.362319] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.362356] usb usb1: Product: xHCI Host Controller
[    1.362386] usb usb1: Manufacturer: Linux 5.10.52-v7l+ xhci-hcd
[    1.362417] usb usb1: SerialNumber: 0000:01:00.0
[    1.364685] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.10
[    1.364725] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.364761] usb usb2: Product: xHCI Host Controller
[    1.364791] usb usb2: Manufacturer: Linux 5.10.52-v7l+ xhci-hcd
[    1.364821] usb usb2: SerialNumber: 0000:01:00.0
[    1.368169] usbcore: registered new interface driver uas
[    1.368298] usbcore: registered new interface driver usb-storage
[    1.379677] usbcore: registered new interface driver usbhid
[    1.379708] usbhid: USB HID core driver
[    1.644244] usb 1-1: new high-speed USB device number 2 using xhci_hcd
[    1.826872] usb 1-1: New USB device found, idVendor=2109, idProduct=3431, bcdDevice= 4.21
[    1.826921] usb 1-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    1.826955] usb 1-1: Product: USB2.0 Hub
[    2.154280] usb 1-1.3: new high-speed USB device number 3 using xhci_hcd
[    2.296286] usb 1-1.3: New USB device found, idVendor=0ccd, idProduct=00a8, bcdDevice= 0.00
[    2.296432] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    2.296552] usb 1-1.3: Product: USB Stick
[    2.296646] usb 1-1.3: Manufacturer: Max
[    2.296738] usb 1-1.3: SerialNumber: 080116
[    2.404292] usb 1-1.4: new high-speed USB device number 4 using xhci_hcd
[    2.546800] usb 1-1.4: New USB device found, idVendor=0bda, idProduct=2838, bcdDevice= 1.00
[    2.546867] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    2.546916] usb 1-1.4: Product: RTL2838UHIDIR
[    2.546955] usb 1-1.4: Manufacturer: Realtek
[    2.546996] usb 1-1.4: SerialNumber: 00000001
[    4.925868] vc4-drm gpu: bound fe600000.firmwarekms (ops vc4_fkms_ops [vc4])
[    4.992471] dvb-usb: found a 'Terratec Cinergy S2 USB HD' in warm state.
[    4.992834] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[    4.996880] dvbdev: DVB: registering new adapter (Terratec Cinergy S2 USB HD)
[    4.996912] usb 1-1.3: media controller created
[    5.000116] usbcore: registered new interface driver brcmfmac
[    5.001630] usb 1-1.4: dvb_usb_v2: found a 'Realtek RTL2832U reference design' in warm state
[    5.001763] dvb-usb: MAC address: 00:af:78:66:46:c2
[    5.028484] dvbdev: dvb_create_media_entity: media entity 'dvb-demux' registered.
[    5.050250] usb 1-1.4: dvb_usb_v2: will pass the complete MPEG2 transport stream to the software demuxer
[    5.050297] dvbdev: DVB: registering new adapter (Realtek RTL2832U reference design)
[    5.050319] usb 1-1.4: media controller created
[    5.053788] dvbdev: dvb_create_media_entity: media entity 'dvb-demux' registered.
[    5.115037] usb 1-1.4: DVB: registering adapter 1 frontend 0 (Realtek RTL2832 (DVB-T))...
[    5.115486] dvbdev: dvb_create_media_entity: media entity 'Realtek RTL2832 (DVB-T)' registered.
[    5.263033] rc rc0: Realtek RTL2832U reference design as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.4/rc/rc0
[    5.263272] rc rc0: lirc_dev: driver dvb_usb_rtl28xxu registered at minor = 0, raw IR receiver, no transmitter
[    5.263477] input: Realtek RTL2832U reference design as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.4/rc/rc0/input0
[    5.284307] usb 1-1.4: dvb_usb_v2: schedule remote query interval to 200 msecs
[    5.292777] usb 1-1.4: dvb_usb_v2: 'Realtek RTL2832U reference design' successfully initialized and connected
[    5.293141] usbcore: registered new interface driver dvb_usb_rtl28xxu
[    5.476658] usb 1-1.3: DVB: registering adapter 0 frontend 0 (Montage Technology DS3000)...
[    5.476693] dvbdev: dvb_create_media_entity: media entity 'Montage Technology DS3000' registered.
[    5.479932] rc rc1: Terratec Cinergy S2 USB HD as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/rc/rc1
[    5.480371] input: Terratec Cinergy S2 USB HD as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/rc/rc1/input1
[    5.480595] dvb-usb: schedule remote query interval to 150 msecs.
[    5.480634] dvb-usb: Terratec Cinergy S2 USB HD successfully initialized and connected.
[    5.480848] usbcore: registered new interface driver dw2102
[    8.631143] usb 1-1.4: DVB: adapter 1 frontend 0 frequency 0 out of range (174000000..862000000)
[    8.664847] ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-ds3000.fw)...
[    8.670410] ds3000_firmware_ondemand: Waiting for firmware upload(2)...
[    9.711243] usb 1-1.3: DVB: adapter 0 frontend 0 frequency 0 out of range (950000..2150000)

and yes what should i say you are a hero ^^
it works thanks a lot

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