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TVH Crashes (was lost all but one EPG channel after upgrade)

Added by Joe Christl about 7 years ago

I was running 4.0.9 for Synology for the longest time, but after realizing there were versions here, i installed 4.2.3. All my previous problems have gone away.

However after about 3 days I noticed the EPG was empty on my Kodi. I went to the website and all that was there was one channel. I went to the XML file and it certainly seems like there are more than just one channel.

I checked in Configuration > EPG Source and each one has a listed channel from the XMLDB xml file. I simply don't know what is wrong. Any thoughts?


Replies (20)

RE: lost all but one EPG channel after upgrade - Added by Joe Christl about 7 years ago

OK well i don't know what I did, but i noticed EPG Grabber Modules looked crazy different. It had all this stuff enabled and the internal XML TV-grabber disabled. Turned that on, then disabled it and enabled the External XMLDB grabber, but then I couldn't recall which was the one I had originally.

So I went with the internal grabber, and then I noticed there was two channels listed in the EPG Grabber Channels. Deleted the XMLTV ones, and then I saw I had to remap (add) the grabber source to the channels.

Basically it boiled down to the Internal XMLTV EPG Grabber Module was showing Green but in reality was not enabled.

(exhausted)

RE: lost all but one EPG channel after upgrade - Added by Joe Christl about 7 years ago

still not resolved. The real problem has risen its ugly head. For some reason when I tried to tune to a channel, the tvheadend service crashed. When I restarted it all that was there was the one channel again. I looked at everything i did previously and it was all there, nice and neat.

I clicked on [Rerun internal EPG Grabbers] and the guide populated. So the real question is why does the tvheadend service crash? Any log data I can look at?

Build: 4.2.3 (2017-08-10T11:00:31+0200)

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Mark Clarkstone about 7 years ago

Please install the dbg package and corekeeper.

Then see Debugging & Traces on how to collect crash info.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

Thanks but that is entirely impossible on a synology box

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Martin Walter about 7 years ago

Joe Miller: Hmh, not sure. Can you deliver a regular log then? If you log into the Web-interface, under Configuration --> Debugging --> Configuration you can specify a log file location and start logging (see the Help button on that page for details). Could you provide that one once you ran into your issues again?

Another question: Have you installed 4.2.3 cleanly/from scratch or have you upgraded from 4.0.x?

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

Great idea; I totally didn't even think about that section.

Ok I gave it a path, enabled all checkboxes and Applied the settings. We shall see how it goes

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

as far as being cleanly. No i did not. It was over the 4.0.9 version. If I new how to save my configuration I would totally give it a shot

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

Ok this morning we had a crash. I have the trace.log attached.

trace.log (3.04 MB) trace.log

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Martin Walter about 7 years ago

Hmh, sorry, Joe. Cannot interpret the result.

Mark Hunting, can you?

Joe Miller: Give Mark (and maybe others) some time, but if you do not hear back in the next days, please open a ticket and attach the log again, so that the main developer can look at it.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Mark Clarkstone about 7 years ago

Sadly, I can't either as they're not full trace lines, just the addresses.

Please make sure you're using the debug versions of tvh for your system. For an example of a full debug log see Debugging and Traces

What syno package source are you using? If you can contact the builder ask them to supply a debug version.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Martin Walter about 7 years ago

He is using my packages. Debugging on a Synology is possible but cumbersome. I have outlined the required steps in the following link:

https://github.com/SynoCommunity/spksrc/issues/2784

Joe Miller: If you are willing to try this and you feel up for the task, let me know which NAS model you have and which firmware version you are running (DSM5.2 or 6.1), so that I can build a package with debug symbols for you.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

Sure I'll try.

I'm using a Bromolow model DS3615xs, Diskstation 5.2.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

Thank you very much. I will work on getting this one going, installed, and we will see what we can see.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

Strange as it sounds, I only got a chance to work on this now. work and life has been extremely busy.

So i installed the version supplied here, and when i started the GDB it said that its "not in executable format: File format not recognized",

Am I doing this correct?

DiskStation> gdb /usr/local/tvheadend/bin/tvheadend 4241
GNU gdb (GDB) 7.8
Copyright (C) 2014 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "i686-pc-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
"/usr/local/tvheadend/bin/tvheadend": not in executable format: File format not recognized
Attaching to process 4241
"/volume1/@appstore/tvheadend/bin/tvheadend": not in executable format: File format not recognized
(gdb)

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Martin Walter about 7 years ago

When you are logged into your Syno as root and you have installed synogear, can you run

file /usr/local/tvheadend/bin/tvheadend

and report back the result?

Edit:

Please also execute

synogear list

and report back the result...

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

DiskStation> file tvheadend
tvheadend: ELF 64-bit LSB shared object, x86-64, version 1 (SYSV), dynamically linked, interpreter /lib64/ld-linux-x86-64.so.2, for GNU/Linux 2.6.32, not stripped
DiskStation>

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Martin Walter about 7 years ago

It seems the synogear gdb is configured as 32 bit (... was configured as "i686-pc-linux-gnu" ...) whereas the tvheadend binary is 64 bit. I never ran into this issue as my evansport platform is 32 bit, and so is my tvheadend binary.

I'm somewhat out of my depth here to be honest, but doing some searches I think(!) you have to set the architecure within gdb according to the architecture of the binary, i.e. as x86-64. Do you want to give it a go? :-)

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Joe Christl about 7 years ago

nah. I am out of my depth here too. I'll just deal with what I have. I may even do a tvheadend sideload inside the "Debian Chroot" environment instead.

Thanks for your help otherwise.

RE: TVH Crashes (was lost all but one EPG channel after upgrade) - Added by Martin Walter about 7 years ago

I fully understand. Thanks for hanging in.

FYI, there were crash reports with 4.2.3 on non-Syno platforms, too. Jaroslav has addressed those with the recent maintenance release 4.2.4. I have just updated the packages on the dropbox account. Maybe(!) that solves your problems too. Just wanted to let you know...

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