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TVHClient no connection to remote server

Added by Stefan Jäger over 5 years ago

Hi all,

I have set up a TVHeadend server on my Raspbian at home and it works fine (V4.2.6).

Recently I have moved from an iPhone to an Android phone and this is where my problem starts.

On the iPhone I could use both a connection from within the home network and via LTE to my DNS using the respective IP and user credentials. This allowed me to also watch TV when I am say on the train.

Now on the Android phone I can still connect within my home network (all fine) but when I try to connect remotely to the same DNS I only get "Verbindung fehlgechlagen" (Connection failed). I am pretty sure it cannot have something to do with either the server settings and the user credentials since it still works with the old iPhone.

Furthermore I have tried to replace the DNS entry with a proper external IP and tried it that way but it still doesn't work. Then I wanted to read the log files which I have activated in the TVHClient settings and wanted to troubleshoot what issue the log file gives me but I cannot find the log file on my Android phone? Maybe it is hidden or not exposed to normal user?

Does anybody have any idea how to better troubleshoot the root cause?

BR,
Stefan